Return Policy

We want you to be fully satisfied with your purchase. If for any reason you are not, we accept returns within 14 days of delivery. To be eligible for a return, items must be unused, in their original condition, and with all original packaging.

Please contact us within 14 days of receiving your order to initiate a return. Once your return is approved, we’ll provide instructions on how to send the item back. Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g. wrong or defective item).

Once we receive and inspect the returned item, a refund will be issued to your original payment method. Please allow several business days for processing.

We reserve the right to decline returns that do not meet these conditions.

If you have any questions or concerns, feel free to reach out to us at support@cceenchantedshop.com — we’re here to help.

Thank you for shopping with us!