Privacy Notice

Privacy Policy

Thank you for visiting our website, operated by [Company Name] (“we,” “our,” or “us”). We are committed to providing an exciting and secure online shopping experience, along with exceptional and personalized services that reflect our company values. This commitment includes respecting and protecting the privacy of your personal information.

This Privacy Policy describes the types of information we collect from you when you visit our website (the “Site”). The Site and all of its features and functions are collectively referred to as the “Services.” This policy also explains how we use and share your personal information and your ability to control certain uses of that information.

By using the Services, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy, including the transfer and storage of your personal data in the United States/Canada/Hong Kong. You also agree to be bound by our Terms of Use incorporated herein by reference. If you do not agree, please do not access or use the Services.

What Information Does the Company Collect?

We may collect information that you provide to us or about you in the following ways:

1. Through Interactions with Us:
We collect information you provide and information about your transactions and other interactions with us. This may include information gathered when you use the Services, purchase products, register for our catalogs, newsletters, or email lists, participate in sweepstakes, contests, or other promotions, submit product reviews or surveys, send gifts or virtual gift cards, or otherwise contact us.

If you make a purchase, we may also collect your billing address.

2. Information About Third Parties:
If you send communications through the Services to another person, we may collect information such as the recipient’s name, phone number, email, and/or shipping address.

3. Automatically Collected Information:
We and our service providers may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect non-personal information about visitors, users, and interactions with our emails and online ads. Examples include your browser type, operating system, device type, pages viewed, links clicked, IP address, device identifier, referring website, visit duration, frequency, and engagement with our emails.

We may link this data with your personal information to improve your experience, remember your preferences, and deliver personalized promotions or ads across your devices.

4. From Third-Party Sources:
We may obtain information from other sources to update or supplement the data you provide (for example, to verify or update your address or demographic data). When you connect with us through third-party platforms (including social networks), we may receive information based on your settings and privacy preferences on those platforms.

5. Combined Information:
We may combine the information collected from you with data from other online or offline sources or third parties.

6. Third-Party Analytics and Advertising:
We may use third-party advertising, analytics, and tracking tools to better understand who uses our Site, how it’s used, and how to improve its performance. These third parties may use cookies or other technologies to collect information and combine it with data from other sources. We do not control these third parties’ tracking technologies.

What Are My Tracking Options?

Some parts of the Site require cookies. By registering and using the Services, you consent to our use of cookies. If you disable cookies, certain Services may not function properly.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Required for core functionality like login sessions and shopping carts.

  • Performance Cookies: Collect aggregated data about how visitors use the Services to help improve them.

  • Functional Cookies: Remember user preferences such as shipping country and currency.

  • Targeting Cookies: Deliver relevant ads and measure ad effectiveness.

Our system may not respond to “Do Not Track” signals from browsers.

Opt-Out Options:
You can manage or opt out of third-party advertising cookies via:

You may also adjust privacy and ad settings on your mobile device.

We and our providers may use Flash Cookies (local storage objects) or similar technologies for personalization and preference storage. Flash Cookies differ from browser cookies and may not be deleted via browser tools.

How Does the Company Use the Collected Information?

We may use your information for purposes such as:

  • Processing, verifying, and tracking your orders and payments, managing returns/refunds, and providing customer support.

  • Enhancing your online shopping experience and recognizing you when you revisit.

  • Sending catalogs, newsletters, promotional materials, and other offers.

  • Delivering personalized content, offers, and ads across platforms.

  • Improving our website, services, and customer experience.

  • Conducting aggregated demographic and analytical research.

  • Protecting against fraud, unauthorized transactions, and security risks.

  • Responding to your inquiries and providing customer assistance.

With Whom Does the Company Share Information?

We may share your information as follows:

  • Affiliates: Within our corporate family.

  • Joint Marketing Partners: For co-sponsored promotions, loyalty programs, or joint product offers.

  • Other Third Parties: With trusted partners that may offer products or services of interest.

  • Legal Obligations: To comply with laws, government requests, fraud prevention, or to protect rights and safety.

  • Business Transfers: If we sell, merge, or reorganize our business, information may be transferred to the successor entity.

  • Service Providers: With vendors performing services on our behalf.

  • Aggregated/Anonymous Data: Shared for marketing, analytics, or lawful purposes.

SMS Marketing and Notifications (If Applicable)

By entering your phone number at checkout or subscribing via keyword, you consent to receive SMS updates (e.g., order notifications, abandoned cart reminders, promotional offers). Message frequency may vary. You can unsubscribe anytime by clicking the unsubscribe link or replying “STOP.”

We store and use data (like phone numbers and delivery status) for analytics. If you use third-party tracking or link shorteners, refer to their policies.

How Can I Access, Update, or Delete My Information?

You may contact our Customer Service (see “Contact Us” below) to access or update your information.

You may also request data deletion or restriction per applicable law. We may retain data as required by law or for legitimate business purposes.

What Are My Choices Regarding Company Communications?

If you make a purchase, you may automatically receive promotional emails or mail. You can opt out at any time:

  • Click “Unsubscribe” in promotional emails.

  • Log in to your account and adjust email preferences.

  • Contact customer service to be removed from mailing lists.

California Privacy Rights

If you are a California resident, you may request details about personal information disclosed to third parties for direct marketing purposes. Submit a written request via the email address below, specifying that you want a copy of the “California Privacy Rights” notice.

Non-affiliated third parties must be contacted directly to manage your disclosure preferences with them.

Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal data from them. If we learn that we have received such information, we will delete it. Users under 18 are not permitted to use the Services.

Parents can use parental control tools to prevent minors from submitting data online.

Security

We employ physical, administrative, and technical safeguards to protect collected information. Sensitive data (like credit card numbers) is encrypted using SSL technology. However, no online system is completely secure.

Third-Party Websites

Our Site may link to external websites that operate independently. We are not responsible for their privacy practices or data handling.

Data Storage and Retention

Your data may be stored and processed in the U.S., Canada, or Hong Kong, and may be subject to local laws. Data may be disclosed to government authorities when required.

We retain personal information only as long as necessary for the purposes collected, or as required by law, after which it will be securely deleted or anonymized.

International Users

By using our Site, you consent to the transfer, processing, and storage of your personal data in the U.S., Canada, and/or Hong Kong, regardless of your place of residence.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here. Continued use of the Site after such updates constitutes acceptance of the revised policy.

Contact Us / Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us via email at [Customer Support Email].

For unsubscribe requests: [Unsubscribe Email]
For privacy-related inquiries: [Privacy Contact Email]

If we fail to resolve your concern, you may file a complaint with your local regulatory authority or the U.S. Federal Trade Commission. For more information, visit:
https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc